Corporate Testimonial

Exceptional Level of Customer Service

On behalf of the Iraq Travel Desk please pass on my appreciation to the Alshamel Team for the exceptional level of customer service provided.

Considering the urgency of our requirements the Managed Travel Services team helped us to cancel, re-issue, book over one hundred tickets within the space of a very few hours (two days running). The professionalism and good spirits exhibited by every member of the team should be commended, as should their willingness to stay well past the time their shift had ended.

It was a great team effort!

Kind Regards,

Passenger and Transport Team Lead
A Global group of energy and petrochemicals companies

Great Customer Service

Over the last 3 years I have seen a steady improvement in the travel support we receive, from a challenging start in 2011 to great customer service and response time in 2013 (speaking on behalf of myself and my team).

Thank you!

Regards,

Chief Procurement Officer
Global energy services company

Unwavering Professional Conduct

I would like to thank Alshamel for the patience and unwavering professional conduct when dealing with our ever changing travel schedules and requests.

We really appreciate how promptly Alshamel always responds to the company’s demands and providing us with alternative options without being asked.

I look forward to a continued relationship with Alshamel Travel Services.

Best regards

Human Resources Advisor
Global provider of professional, technical and management support services

Swift Response

Dear Alshamel,

It is always such a pleasure discussing our business prospects with you and the swift response and attention to the need you have been gesturing to us. It is truly valued! Be it requirements in Iraq or our overall set up plans for Dubai office….Thank you very much.

Kind regards

Travel Manager
Advisory & Investment Firm

Always a pleasure!

“”I would like to take the time to express my appreciation and gratitude provided… It is always a pleasure doing business with your organization that has such a professional staff.””

Global Software Company

All thanks to Alshamel

We have been a client of Alshamel for the past few months. We have found their service to be 1st class.

Their agents are friendly, knowledgeable and prompt at replying to my requests. I quite often make last minute changes to our travel plans and these are always dealt with efficiently.

I thoroughly enjoy working with the team at Alshamel and look forward to continuing a long and happy relationship!
Head of Administration
Regional Design, Construction and Contracting Firm

Professional Service with Professional Attitude

Dear Alshamel,

We would like to congratulate you on your performance and compliance with the terms and conditions of our existing Purchase Order to provide travel related services.

Your personnel have provided a professional service with a professional attitude. All of this under extremely stressful conditions.

Every service, and there were many, met our expectations, both budget and schedule. You have met our travel related needs and requirements everyday with a smile and professionalism.

It has been a pleasure to work with you and we look forward for continuing our relationship.

Sincerely,
Director of Human Resources
A Global Engineering Construction Company

Outstanding Travel Services

Dear Alshamel,

We  greatly appreciate the outstanding travel services provided by Alshamel Travel.

The Alshamel team routinely goes above and beyond the call of duty on weekends and holidays to assist our travelers by phone, fax, email and in-person trips at the airport. They avert travel-related crisis, both real and perceived, in a timely manner and with a professional and helpful attitude.

Their willingness to go the extra mile is a true reflection of their unflattering support and the superior service to our team.

Yours faithfully,

HR Director
Global Telecommunication Company

Appreciation

Hi Alshamel

Thank you so much for all your efforts, we are very appreciative.

Executive Assistant to Managing Director
Multinational Information Technology Corporation

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